Политика возврата и отмены

The quality of goods, return and cancellation policy

1. The Company must supply the product in quality which corresponds the model photo and the description on the Website (the color, the size, materials used). In the case of receiving the goods of inadequate quality or the goods not-compliant of use purposes, the Buyer is entitled at its option:
  • to demand the immediate, gratuitous elimination of defects of the goods or reimbursement of expenses made by consumer or a third party for the correction of these defects;
  • to demand a proportional reduction of the purchase price;
  • to require the replacement of the goods of the same brand (the same model and (or) the same class of goods);
  • to require replacement of the same product of another brand (model, the same class of goods) with the corresponding recalculation of the purchase price;
  • to refuse to execute the Treaty of sale. In this case, the Buyer is obliged to return the goods.

2. The Company must accomplish the requirements of the Buyer, unless it is proved that the defects appeared after the delivery of the goods to the Buyer, as a result of breach by the Buyer the rules of use, storage or transportation, or as a result of acts of third parties or force majeure.

3. The requirements exposed in the paragraph 1 of this section can be brought by the Buyer in 90 days of receipt of the goods.

The guarantee for goods, purchased out of season, starts since the beginning of that season:
  • from November 1 to March 1 – winter
  • from March 1 to May 1 – spring
  • from May 1 to September 1 – summer
  • from 1 September to 1 November – autumn

4. The Buyer has the right to return the goods of adequate quality within the 14 (fourteen) days after receipt of the package.

Такой возврат возможен в случае, если:
  • the goods were not in use; and
  • the labels, stickers, the marketability and consumer properties of the goods, as well as trade
  • the receipt of the sold goods, were retained.

5. The expenses of returning the goods of adequate quality must be carried out by the Buyer. Estimated Delivery Time: 8-12 days (ships out within 6 business days)

6. An easy cancellation process is available for all our You can cancel your online order before the product has been shipped. Your entire order amount will be refunded. You can cancel an order by calling or emailing us.